Bajee BD Privacy Policy – Your Data, Your Rights

1 Introduction

This Privacy Policy explains how Bajee BD collects, uses, stores, and protects the personal data of players and visitors who use the Bajee BD platform, including the website at bajee-bd.one and the Bajee BD mobile app. It applies to all registered players and to anyone who browses the platform without registering.

Bajee BD is committed to handling your personal data responsibly. We understand that players in Bangladesh trust us with sensitive information — including payment details and identity documents — and we take that responsibility seriously. This policy is written in plain language so that every player can understand exactly what happens to their data.

By registering on Bajee BD or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle your data, please do not use the platform. You can contact us at [email protected] with any questions before registering.

2 Data We Collect

Bajee BD collects personal data in three main ways: information you provide directly, information generated automatically when you use the platform, and information we receive from third-party payment providers during transaction processing.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless it is directly relevant to a responsible gaming request you have made.

3 How We Use Your Data

Every piece of data Bajee BD collects has a specific purpose. We do not use your data for anything beyond what is described below:

• Account Management: To create, maintain, and secure your Bajee BD account, including password resets and login verification.
• Transaction Processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate financial records.
• Identity Verification: To confirm your age and identity in compliance with our platform's eligibility requirements.
• Fraud Prevention: To detect and prevent fraudulent activity, bonus abuse, money laundering, and other prohibited behaviour on the platform.
• Customer Support: To respond to your queries, resolve disputes, and improve the quality of our support service.
• Platform Improvement: To analyse how players use Bajee BD so we can fix bugs, improve game performance, and develop new features.
• Responsible Gaming: To monitor gameplay patterns and identify players who may need support, in line with our Responsible Gaming Policy.
• Marketing Communications: To send you promotional offers and updates — only if you have opted in to receive them.

4 Legal Basis for Processing

Bajee BD processes your personal data on the following legal grounds, depending on the purpose of the processing:

• Contractual Necessity: Processing required to fulfil our obligations under the Terms and Conditions you agreed to when registering — including account management and payment processing.
• Legal Obligation: Processing required to comply with applicable laws, including anti-money laundering regulations and age verification requirements.
• Legitimate Interests: Processing carried out for fraud prevention, platform security, and service improvement, where these interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications, which only takes place where you have given explicit consent and which you can withdraw at any time.

5 Data Sharing

Bajee BD does not sell your personal data. We share data only in the limited circumstances described below, and only to the extent necessary for the stated purpose:

• Payment Processors: We share transaction data with bKash, Nagad, and Rocket solely to process your deposits and withdrawals. These providers operate under their own privacy policies.
• Identity Verification Providers: Where third-party KYC tools are used to verify your identity, the minimum necessary data is shared with those providers under strict data processing agreements.
• Fraud Prevention Services: Anonymised or aggregated data may be shared with fraud detection services to protect the platform and its players.
• Legal Authorities: Bajee BD will disclose personal data to law enforcement or regulatory authorities where required to do so by applicable law or a valid legal order.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, player data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

All third parties with whom Bajee BD shares data are required to handle that data securely and in accordance with applicable data protection standards. We do not permit third parties to use your data for their own marketing purposes.

6 Data Retention

Bajee BD retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. The general retention periods are as follows:

• Account registration data is retained for the lifetime of the account plus a minimum of five years after closure.
• Transaction records are retained for a minimum of five years to comply with financial record-keeping requirements.
• Identity verification documents are retained for five years after the last transaction on the account.
• Support communications are retained for two years from the date of the interaction.
• Marketing consent records are retained until consent is withdrawn, plus one year thereafter.

After the applicable retention period, your data is securely deleted or anonymised so that it can no longer be linked to you as an individual. If you request account deletion before the end of a retention period, we will delete all data that we are not legally required to retain and will inform you of what, if anything, must be kept and for how long.

7 Security Measures

Bajee BD implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These include:

• TLS encryption for all data in transit between your device and our servers.
• Encryption of sensitive data at rest, including payment information and identity documents.
• Role-based access controls that restrict staff access to player data on a need-to-know basis.
• Regular security audits and vulnerability assessments of the platform infrastructure.
• Two-factor authentication options for player accounts to reduce the risk of unauthorised access.
• Automated monitoring systems that detect and alert on unusual account activity in real time.

While Bajee BD takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. If you suspect that your account has been compromised, contact support immediately at [email protected].

8 Your Rights

As a Bajee BD player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the support team at [email protected] with your request.

9 Cookies & Tracking

Bajee BD uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. Cookies are small text files stored on your device when you visit the platform.

The types of cookies Bajee BD uses are:

• Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings and display options to improve your experience on return visits.
• Analytics Cookies: Help us understand how players navigate the platform so we can identify areas for improvement. Data collected is aggregated and anonymised.
• Marketing Cookies: Used only if you have opted in to marketing communications. These help us understand which promotions are relevant to you.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will affect the functionality of the Bajee BD platform and may prevent you from logging in or completing transactions.

10 Minors

Bajee BD is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a registered account belongs to a minor, the account will be closed immediately, all data will be deleted, and any deposits will be returned to the payment source.

If you believe a minor has registered on Bajee BD, please contact us immediately at [email protected] so we can investigate and take appropriate action.

11 Changes to This Policy

Bajee BD may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that materially affect how we use your data, Bajee BD will notify registered players via email or an in-platform notification before the changes take effect. Continued use of the platform after the effective date of any update constitutes acceptance of the revised policy.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how Bajee BD handles your personal information, please get in touch:

• Email: [email protected]
• Live Chat: Available 24/7 from your account dashboard after login.
• FAQ: Visit the FAQ page for answers to common privacy questions.

We aim to respond to all privacy-related enquiries within 5 business days. For formal data rights requests, the maximum response time is 30 days as described in Section 8 above.